We offer hassle free return/exchange policy, if you are not 100% satisfied with your purchase from us. Follow the steps below:
- Contact our office via the Contact Us page to initiate the process.
- We will inform our logistics team to pick up the item from your doorstep within 3 working days.
- Let us know when the item has been picked up so we can issue you a credit note for the amount you paid (excluding delivery and pick up costs). The credit can be used as money to spend on our website to buy anything you like.
Please note that the following conditions must be met to return an item:
- An item may only be returned within 7 days from the date of purchase.
- It must be unused, in original packing with all the originals tags. It must be in its original condition.
- Kindly note we do not give cash refunds.
- We are unable to offer refund of delivery expenses occurred during the return and exchange process and new item chosen as replacement will incur delivery fee of its own.
- All the refunds of any transaction’s amount against any purchase through this website would be done only through the original mode of payment.